PRACLink provides Medical Aid Billing and Collection services to medical service providers.
We provide the following services:
1. Billing
- We receive your billing sheets and compile your invoices by capturing the information on our dedicated Practice Management Software.
2. Quality Control and Submission
- We ensure accurate and timely billing of all your medical invoices.
- We check your invoices for the correct application of codes, modifiers and ICD 10 codes.
- We switch or submit your invoices to the liable party for payment.
3. Collecting Funds
- We ensure that the correct patient details and payment options are uploaded on the Practice Management Software.
- We query payment rejections with the Medical Aids and other liable parties.
- We update payments made by liable parties onto the Practice Management Software.
- We collect the balance not covered by the Medical Aid from the member.
- We do regular reconciliations between claims submitted and claims paid, to keep information up to date.
- We apply a soft collection process until handover to a debt collector becomes necessary.
4. Reporting
- We provide Management Reports showing key trends in your practice to facilitate planning and compliance.
- Standardly these include information about turnover and payments received or outstanding, and age analysis per funder.