COIDLink was established in 1995. We employ 27 staff members who deal exclusively with IOD patient accounts on a daily basis. Our staff is focussed and dedicated claims administration and clerical staff, including several former COID personnel who have brought their skills to COIDLink. The team is supported by a qualified management team.
The COIDLink operations and processing offices are situated in Hatfield very near to the COID office in Pretoria. This allows for direct interface with the Compensation Fund and information is therefore readily accessible. Personal consultations and contact with the Compensation Fund officials ensure that queries, problems and claims administration are dealt with quickly and efficiently.
COIDLink deals with all IOD patient accounts no matter how long the accounts have been outstanding. We provide expert opinions on Compensation Fund related matters, procedures, regulations and circulars and keep your Practice updated about any changes to requirements.
Our pre-adjudication of patient accounts ensures that your practice is kept informed at all times and made aware of any risks and potential repudiations.
COIDLink's effective processing ensures that patient accounts are settled more quickly than the industry norm. Our systems are internally designed and are therefore state of the art and unique. They have been designed to meet the specific needs of our clients. All system changes and improvements are done internally at COIDLink, so there are no unnecessary delays.
COIDLink is your injury on duty claims management partner.
